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November
26th Joke and Trivia
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Tech Support: "Ok Bob, let's press the control
and escape keys at the same time. That brings up a task list
in the middle of the screen. Now type the letter 'P' to bring
up the Program Manager."
Customer: "I don't have a 'P'."
Tech Support: "On your keyboard, Bob."
Customer: "What do you mean?"
Tech Support: "'P' on your keyboard, Bob."
Customer: "I'm not going to do that!"
Caller: "Hello, is this Tech Support?"
Tech Support: "Yes, it is. How may I help you?"
Caller: "The cup holder on my PC is broken and I
am within my warranty period. How do I go about getting that
fixed?"
Tech Support: "I'm sorry, but did you say a cup
holder?"
Caller: "Yes, it's attached to the front of my computer."
Tech Support: "Please excuse me if I seem a bit
stumped, it's because I am. Did you receive this as part of
a promotional, at a trade show? How did you get this cup holder?
Does it have any trademark on it?"
Caller: "It came with my computer, I don't know
anything about a promotional. It just has '4X' on it."
At this point the Tech Rep had to mute the caller, because he
couldn't stand it. The caller had been using the load drawer
of the CD-ROM drive as a cup holder, and snapped it off the
drive."
Tech Support: "All right...now double-click on the
File Manager icon."
Customer: "That's why I hate this Windows -- because
of the icons. I'm a Protestant, and I don't believe in icons."
Tech Support: "Well, that's just an industry term
sir. I don't believe it was meant to --"
Customer: "I don't care about any 'Industry Terms'.
I don't believe in icons."
Tech Support: "Well why don't you click on the 'little
picture' of a file cabinet? Is 'little picture' ok?"
Customer: [click]
Customer: "My computer crashed!"
Tech Support: "It crashed?"
Customer: "Yeah, it won't let me play my game."
Tech Support: "All right, hit Control-Alt-Delete
to reboot."
Customer: "No, it didn't crash -- it crashed."
Tech Support: "Huh?"
Customer: "I crashed my game. That's what I said
before. Now it doesn't work."
Turned out, the user was playing Lunar Lander and crashed
his spaceship.
Tech Support: "Click on 'File,' then 'New Game.'"
Customer: [pause] "Wow! How'd you learn how to
do that?"
Enjoy the little things,
for one day you may look back and realize they were the big
things.
-- Robert Brault
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